🚚 Shipping & Delivery

Fast, Free Shipping Across NZ & Australia
We offer complimentary shipping on all orders — no minimum spend required. Orders are dispatched from our New Zealand and international warehouses, with care and precision.

• Orders placed after 2pm NZST will be processed the following business day.
• Most NZ and Australian deliveries arrive within 2–5 business days.
• Tracking is typically provided once your item leaves the fulfilment centre, or in some cases, once it clears New Zealand borders.

If you haven’t received a tracking number within a few days:

• Check your Customer Account for updates
• Or contact our team via Live Chat — we’re here to assist

Global Shipping with Speed & Transparency
We’re proud to offer a fast international postage system, with 90% of global orders delivered within 7 working days.

Please note:

• Delivery times may be affected by international public holidays or natural disasters.
• If your order is delayed, we’ll send a courtesy email to keep you informed.

Need It Urgently?
If you're ordering for an upcoming event, please ask us first to confirm delivery timelines. We strongly recommend planning ahead — our staff are not responsible for delays due to unplanned or last-minute purchases