We carefully source our collections from around the world to bring you the best in quality, style, and affordability. The majority of our stock—around 90%—comes from the United States, ensuring high standards and premium craftsmanship. The rest of our pieces are thoughtfully selected from renowned fashion hubs like Turkey, China, and India, giving you a diverse range of designs with global influence.

We strive to get your order to you as quickly as possible! Most orders arrive within 7 working days, with a maximum delivery time of 10 working days unless your item is custom-made or made to order. If there are any delays, you'll be notified via email so you're always in the loop. For extra peace of mind, we also offer Shipping Insurance—ensuring your purchase is protected every step of the way.

Yes! We have a brick-and-mortar location in Motueka, Nelson, New Zealand, where you can explore our collections in person. Plus, for ultimate convenience, we’ve launched our Luxurious By LW app, dedicated exclusively to our clothing range. You can find it on both the Apple and Android stores, with links conveniently placed at the top of our homepage.

We offer free worldwide shipping to make your shopping experience effortless. If you need to return an item, we’ve made it easy with our self-service returns portal—just visit our returns page to start the process.

Returns within New Zealand are free, while international returns are at the customer's expense, so we recommend checking our size guide before purchasing. Need help? Our expert team is available via chat to assist you in finding the perfect fit.